Terms and Conditions
Last Updated: 28.05.2025
1. Introduction
1.1. These Terms and Conditions (“T&Cs”) govern your use of the QuinnBet Casino website, located at quinn-bets.co.uk (“the Website”, “we”, “us”, “our”).
1.2. By registering an account, logging in, or using any services on this Website, you confirm that you have read, understood, and agreed to be bound by these T&Cs, together with our Privacy Policy, Responsible Gambling Policy, and any other policies referenced herein.
1.3. If you do not agree with any part of these Terms, you must not access or use the Website.
2. Definitions
- Player/User/You: Any individual who accesses or registers on the Website.
- Account: Your personal profile registered on the Website.
- Games: All gambling products offered, including casino games, live dealer games, and other betting options.
- Operator: QuinnBet Casino, the legal entity operating the Website.
- Bonus: Promotional rewards such as free spins, bonus credits, or other offers.
3. Eligibility and Compliance
3.1. You must be at least 18 years old or meet the legal gambling age in your jurisdiction, whichever is higher, to use this Website.
3.2. You are solely responsible for ensuring that online gambling is legal in your country or region before registering or playing.
3.3. Employees of QuinnBet Casino, its affiliates, subsidiaries, and their immediate family members are prohibited from registering or playing.
4. Account Registration and Security
4.1. Only one Account per person, household, device, or IP address is permitted.
4.2. You must provide accurate, complete, and current information during registration, including your full name, date of birth, address, email, and payment details.
4.3. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your Account.
4.4. We may request verification documents at any time, such as government-issued ID, proof of address, or payment confirmation, to comply with UK Gambling Commission regulations and anti-money laundering laws.
4.5. Providing false or misleading information may lead to account suspension, closure, and forfeiture of winnings.
5. Deposits and Withdrawals
5.1. Deposits must be made using payment methods registered in your name.
5.2. Deposit limits and minimums apply; please refer to the Banking section for details.
5.3. QuinnBet Casino does not charge deposit fees; however, third-party payment providers may apply charges.
5.4. Withdrawals will generally be made via the same method used for deposits, subject to verification and applicable limits.
5.5. We reserve the right to delay or refuse withdrawals pending verification or suspicion of fraudulent activity.
5.6. Withdrawal requests can be made via your Account interface or by contacting Customer Support.
6. Responsible Gambling
6.1. QuinnBet Casino is committed to promoting responsible gambling and provides tools such as deposit limits, time limits, loss limits, and self-exclusion options.
6.2. If you believe you may have a gambling problem, please use these tools or contact our support team for assistance.
6.3. For further help, you may consult the UK’s national gambling helpline at GamCare.
7. User Conduct and Prohibited Activities
7.1. The following are strictly prohibited:
- Fraudulent behaviour or deception;
- Use of bots, scripts, or automated software;
- Game manipulation or collusion;
- Multiple accounts per player;
- Bypassing geographic restrictions using VPNs or proxies;
- Sharing your Account login details with others.
7.2. We reserve the right to suspend or close accounts and confiscate winnings if such behaviour is detected or suspected.
8. Bonuses and Promotions
8.1. All bonuses and promotions are subject to specific terms and wagering requirements, which are available on the Promotions page.
8.2. Abuse or misuse of bonuses, including multi-accounting or collusion, will result in cancellation of bonuses and winnings.
8.3. Bonuses may have expiry dates and restrictions on eligible games.
9. Game Fairness and Technical Issues
9.1. All games use certified Random Number Generators (RNGs) and are regularly tested to ensure fairness and compliance with UK Gambling Commission standards.
9.2. The Operator reserves the right to void bets or winnings resulting from technical errors, malfunctions, or breaches of these T&Cs.
10. Liability
10.1. QuinnBet Casino is not liable for losses arising from interruptions, technical failures, or delays beyond our control.
10.2. You accept all risks associated with online gambling, and our maximum liability is limited to the amount of your last deposit.
10.3. We are not responsible for content or security on third-party websites linked from our platform.
11. Privacy and Data Protection
11.1. We process your personal data in accordance with our Privacy Policy and applicable UK data protection laws.
11.2. Industry-standard security measures are implemented to protect your data against unauthorised access or loss.
12. Intellectual Property
12.1. All content on the Website, including text, graphics, logos, and software, is owned by QuinnBet Casino or its licensors.
12.2. No part of the Website may be copied, reproduced, or distributed without prior written consent.
13. Complaints and Dispute Resolution
13.1. If you have a complaint, please contact our Customer Support team in writing.
13.2. We aim to resolve disputes fairly and promptly.
13.3. If unresolved, you may escalate your complaint to an independent Alternative Dispute Resolution (ADR) body or the UK Gambling Commission.
14. Changes to Terms
14.1. We may update these T&Cs at any time to comply with legal requirements or improve our services.
14.2. Significant changes will be communicated via the Website or email.
14.3. Continued use of the Website after updates constitutes acceptance of the revised terms.
14.4. It is your responsibility to regularly review the Terms and Conditions.
15. Contact Information
For questions or support, please contact us:
- Email: [email protected]
- Live Chat: Available on the Website
By registering and using QuinnBet Casino, you confirm your acceptance of these Terms and Conditions in full.
For more information on safe gambling and legal regulations, please visit the UK Gambling Commission at www.gamblingcommission.gov.uk.
